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We want you to be happy with your purchase but understand that sometimes an item needs to be returned. Please review the return policies below and contact us with any questions.
- If you receive your order and find an item to be missing, incorrect, or damaged please contact the store within 7 days, so that we may address and resolve the issue as quickly as possible for you.
- You may return or exchange any new book or non-book item shipped directly to you in its original condition for a full refund (excluding shipping cost) within 7 days of receiving your order. Non-book items must also include all original tags and/or packaging.
- For all returns/exchanges, the customer is responsible for costs of return shipping. We recommend you return your items using an insured and traceable method. We are not responsible for packages lost or damaged during the return transit.
- Without a receipt/invoice, or if the book is shipped to our store for pickup: if the book is something we usually carry, a return may be approved for exchange or store credit at the manager's discretion and only at the current value of the book. Please contact us for details.
- Special order items that are not usually carried and have been ordered specifically at your request may not be returned.
- In-store, used books are final sale and may not be returned. At our discretion, we may buy them back at our typical rates for counter buys.
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